Shipping Policy

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Shipping Policy 2017-04-07T02:05:30+00:00

Shipping Policy

Turnaround

All orders are shipped within 7 days Monday – Friday 8am – 5pm (excluding public holidays).

Carriers
Due to the specified nature of the product our shipping policy is aligned to our freight services with specialised carriers through strategically located distribution centres. Freight forwarders we use include:

  • Toll / Ipec
  • TasFreight
  • Aussie Fast Couriers
  • Camerons
  • Kemp Transport
  • Lorpril Pty Ltd
  • Josie’s Transport

Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using selected carrier methods will not have consignment tracking numbers. We shall advise of the status of order via e-mail.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and the depot you choose to have the delivery made to. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

VIC-Melbourne
Melbourne Metro $75
Melbourne Metro (outer) $110
VIC Country Zone 3 $165
VIC Country Zone 3 $192.50

NSW-Sydney/ACT
Sydney Metro $110
Gosford/Woolongong $187
Newcastle $187
ACT $165
NSW Country Zone 5 $253
NSW Country Zone 6 $286
NSW Country Zone 7 $352
NSW Country Zone 8 $401.50
Albury $176
Wagga Wagga $264

SA-Adelaide
Adelaide Metro $110
SA Country Zone 2 $220
SA Country Zone 3 $291.5
SA Country Zone 4 $352

QLD-Brisbane
Brisbane Metro $220
QLD Country Zone 2 $297
QLD Country Zone 3 $418
QLD Country Zone 4 $572
Gold Coast $253
Cairns $462
Mackay $407
Rockhampton $390.5
Townsville $429
Toowoomba $308

WA-Perth
Perth Metro $396
WA Country Zone 2 $550
WA Country Zone 3 $704
WA Country Zone 4 $825

TAS
Hobart $407
Launceston $407
Burnie $423.5
Devenport $423.5

Please note : Due to the size and weight of the consignment, delivery to private residential address will only allow product to be left in garage or covered carport. Due to insurance purposes this service DOES NOT include our delivery personnel to locate the item within the residence, nor allow the product to be carried up stairs.

Back Orders
If an item is not available within the 7 day shipping period it will be placed on back order. We will ship only the complete consignment once your order is available for completion.

Delivery Procedures

Melbourne Metro Delivery

Door to Door Included within sale price.

Please note : Due to the size and weight of the consignment, delivery to private residential address will only allow product to be left in garage or covered carport. Due to insurance purposes this service DOES NOT include our delivery personnel to locate the item within the residence, nor allow the product to be carried up stairs.

Refer to attached Map for delivery locations.

Victoria Regional Delivery

  • Warehouse to Depot Included within sale price.
  • Complete consignment to be delivered to the customer nominated depot location.
  • Customer to arrange collection from the depot.
  • Charges may apply for consignment being held at depot beyond nominated date.

Goods MUST be paid in full prior to notifying depot. Locations outside Melbourne Metro Map region and or
Victoria Depot Locations will incur a delivery fee of $150.

Customer MUST re-confirm delivery date 14 days prior Calendar entry MUST identify DELIVERY ADDRESS

Melbourne Metro Delivery Map

Door to Door

melbourne-metro-map

Delivery to locations within the Melbourne Metro Area highlighted above is included within the price.

Customer MUST re-confirm delivery date 14 days prior

Victoria Regional Delivery Map

Warehouse to Depot

ultimate-direct-shipping-map-10

1) Albury
2) Bairnsdale
3) Ballarat
4) Bendigo
5) Dandenong
6) Geelong
7) Horsham
8) Seymour
9) Shepparton
10) Warrnambool

Delivery to depot locations highlighted on the Male Melbourne Area Map above is included within the price.

Customer MUST re-confirm delivery date 14 days prior

Albury Collection Depot

Albury Blue Logistics
482 Atkins Street Albury,
NSW 2640
Tel: (02) 6021 6555

email: garyj@alburybluelogistics.com.au
email: dean@alburybluelogistics.com.au
call to confirm collection time

Albury-Collection-Depot

Goods will not be dispatched to the Albury depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Bairnsdale Collection Depot

Dyers Transport Bosworth St,
Bairnsdale 3875
Tel: (03) 5152 3277

Please call to confirm collection time

Bairnsdale-Collection-Depot

Goods will not be dispatched to the Bairnsdale depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Ballarat Collection Depot

Ballarat Woodheaters and Gas Log Fires 845 Howitt St,
Wendouree VIC 3355
Tel: (03) 5338 2586
Please call to confirm collection time

Ballarat-Collection-Depot

Goods will not be dispatched to the Ballarat depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Bendigo Collection Depot

Kemp Transport 135 Breen Street,
Bendigo, Victoria 3550
Tel: (03) 5444 1800
Please call to confirm collection time

Bendigo-Collection-Depot

Goods will not be dispatched to the Bendigo depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Dandenong Collection Depot

25 – 27 Kilkenny Crt
Dandenong, Victoria 3175

Collection Times:
Monday to Saturday 9.00am to 4.30pm
Sunday 9.00am to 4.30 (March 1 to September 30)

Dandenong-Collection-Depot

Goods to be paid in full prior to collection. Supporting documentation to be presented upon collecting goods.

Geelong Collection Depot

Josie’s Transport
1 Perkins Road South Lara, Victoria 3212
Tel: (03) 5282 2131
Please call to confirm collection time

Geelong-Collection-Depot

Goods will not be dispatched to the Geelong depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Horsham Collection Depot

Sharmichael Transport 150 Dooen Road
Horsham,Victoria 3402
Tel: (0407) 340 279 Attn Michael
Please call to confirm collection time

Horsham-Collection-Depot

Goods will not be dispatched to the Horsham depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Seymour Collection Depot

Seymour Transport 32 Highlands Road
Seymour, Victoria 3660
Tel: (03) 5792 3519
Please call to confirm collection time

Seymour-Collection-Depot

Goods will not be dispatched to the Seymour depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Shepparton Collection Depot

Lorpril Pty Ltd
2 Botany Cres
Shepparton, Victoria
3630 Tel: (0418) 575 349
Please call to confirm collection time

Shepparton-Collection-Depot

Goods will not be dispatched to the Shepparton depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Warrnambool Collection Depot

Ryans Transport
20 Coghlans Road,
Warrnambool VIC 3280
Tel: 03 5564 5555

Warrnambool-Collection-Depot

Goods will not be dispatched to the Warrnambool depot unless paid in full. Supporting documentation to be presented upon collecting goods.

Tasmania Collection Depot

88 Grove Road
Glenorchy, TAS 7010
Tel: 0437 848 375

Tasmania-Collection-Depot

Goods will not be dispatched to the Tasmania depot unless paid in full. Supporting documentation to be presented upon collecting goods.